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    • Webhotell-servicesSuosittuA service intended for the maintenance of websites and emails.
    • Virtual private serverSuosittuA virtual server machine suitable for various purposes.
    • Dedicated-serversSale!A physical device that is exclusively for your use.
    • Gaming-serversWith a game server, you can play together with your friends.
    • Register domainGet yourself a new domain name here!
    • Transfer domainHere you transfer the ownership or service provider of your domain!
    • ColocationOutsource the maintenance of your server equipment to us!
    • Service pricesOur service price list provides information on additional costs/maintenance fees for services!
    • Webhosting business packagesThe entrepreneur's sure choice!Yrityspaketti ulkoistaa IT-hömpötyksen muille, jotta sinä voit keskittyä olennaiseen. Sano ei IT-ongelmille!
    • Webhotell-resellerWebhotellien jälleenmyyntipaketit ovat suunniteltu yrityksille, jotka haluavat tarjota asiakkailleen webhotelli-palveluita.
    • Reseller programSuosittele palveluitamme muille ja kerää näin valuuttaa taskuusi.
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    Hello, and welcome to the "Our Services" list. Here you will find our services tailored for consumer use! Under each service title, you will find a description, and by clicking on the service, you will get more information about it! For entrepreneurs, you can find dedicated products under the "For business" title!
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Service pricing

The service price list contains many different price tables and price lists. The service price lists are divided into headings so that you can distinguish the services from each other. If you have any questions, our customer service will be happy to help you with them.


The basic support of the service costs nothing. Only separate clearing works / orders pay!

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VPS servers, Dedicated servers and Colocation

General price lists

Here is the general price list that applies to all server products:

Reverse DNS request5€/RDNS
Consulting services (Customer guidance with a third-party application), to be agreed separately20-50€/h
A spare IPv4 address2€/month
An additional IPv6 address0.25€/month
IP address setup fee5€
Shared hosting

Service price list of web hotels

Additional service fees related to web hotels


Website and e-mail transfer service50€
Domain removal from blacklists20€
Investigations of a contaminated web host (Betting clean does not cost anything)20€/h


Colocation

Server installations

Installation pricing always depends on how big the server is. Please remember to get rails for your server, because without them it is difficult to install the server in the cabinet. If your server does not have an IPMI port suitable for our system, it is not possible to connect the server to remote management. If the server cannot be connected to remote management, you cannot remotely manage your server hardware remotely. In this case, if you wish, you should use the pricing according to our service price list, for example. when reinstalling the operating system. Orders for physical installations In all installation work, the price is always based on the order price and the labor price. For each physical installation, we always charge the order price for an acute or scheduled installation. On top of this, either hourly pricing or a fixed price is added, depending on the service.



Desktop server installation service30€
1-4U server installation service50€
5-8U server installation service80€
9u+ server installation service110€
Returning the server or other own equipment to the customer
by post (On-site product search is free)
50€ + postage
Operating system installation service (Without remote control)25€



Acute order fee for server repairs/other services150€
Maintenance/installation work acute50€/h
Order fee for your server maintenance work at the reserved time20€
Maintenance/installation work during reserved time20€/h


We also offer various service classifications.

Service Classes (SLA)

Service Class 1 (Free)

  • Standard for all customers
  • Normal customer service hours (10 AM - 5 PM, MON-FRI)

Service Class 2 (€20/month)

  • Includes service hours from 9 AM to 9 PM (MON-FRI)
  • Includes weekends (9 AM - 9 PM)
  • We will process your tickets within 24 hours!

Service Class 3 (€100/month)

  • 24/7 phone support!
  • 24/7 ticket support
  • Ticket processing time: 24 hours!


A maximum of five services can always be attached to one service contract. For larger quantities, ask our customer service for an affordable offer!


Serviceprice - Service Classes (SLA)

Do you need a service?

Choose your status below and proceed accordingly to order the service.

You need a service

If you found the service you need. You can contact us through the help desk and tell us more about your needs there.

I need help right now!

Did you find the service and have an emergency on? Don't hesitate, contact us by phone right away. In that case, you should call Kasper, Kimi or Johann.

Tietokettu

Tietokettu’s mission is to provide Finnish services that are realistic alternatives to foreign ones in terms of pricing.

To make this happen, our services must be high-quality and competitively priced — so that the customer doesn’t even need to consider a foreign option just because it’s cheaper.

Our service must be so good that we can proudly stand behind it. Efficiency and affordability become a true gem when combined with our amazing, service-minded customer support. That’s what Tietokettu is all about.

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